Support

Need help with Pickpile? Here are answers to the most common questions.

How do I save a film?

In TikTok or Instagram, tap Share on a reel and choose Pickpile. The app reads the caption, recognises the title, and adds it to your watchlist. The first time, scroll the share row to "More" and enable Pickpile.

A title wasn't recognised

Recognition relies on the film being mentioned in the caption. If nothing is found, try again (a second attempt often succeeds), or add the title manually from the Search tab.

Streaming availability looks wrong

Set your streaming services and region in Settings → it tailors the "where to watch" results to you. Availability data comes from TMDb and can lag behind the providers.

Reporting content or blocking someone

Long-press any review or comment written by someone else and choose Report, or Block to hide that account from you entirely. We review reports and act on them. You can undo blocks in Settings → Safety → Blocked accounts. See the Terms of Use for the rules we enforce.

Contact

Still stuck, or need to report something you can't report in the app? Use the Pickpile contact form — it reaches us directly and we reply to every message.

See also the Privacy Policy and Terms of Use.